Privacy policy

Catallia Mexican Foods, LLC (“Catallia”) is committed to protecting the privacy of your information. We believe it is a good business practice to disclose to you how your personal information and use of and activity on www.catallia.com may be used. As a user of this website, and its subpages and content (collectively, the “Site”) or the services or products (collectively, “Service(s)”) provided by Catallia, this Privacy Policy is intended to describe in a straight-forward and easily understandable manner:

• the information we collect about you;
• how that information may be used;
• with whom the information may be shared;
• how you may update the information you provide us;
• how you may contact us; and
• your choices about our uses and disclosures of your information.

As noted on the Terms of Use (“TOU”), by using the Site and/or Services you accept and acknowledge that you are bound by this Privacy Policy. Accordingly, we encourage you to read this Privacy Policy carefully. If you have questions or concerns regarding this Privacy Policy, please feel welcome to contact us through our Site: www.catallia.com. Alternatively, you can also email us at support@catallia.com, or send mail to Catallia Mexican Foods, LLC, Attn: Privacy Dept., P.O. Box 2052, Inver Grove Heights, MN 55076.

Information we collect

We collect information about you so we can continue to provide and improve our Services to you and other users of the Site. The information collected may include items such as your name, email address, address, phone number, facsimile number, business size, industry type, as well as other information that may or may not specifically identify you. We will not collect social security numbers, credit card information, financial institution and/or bank account information. The information collected on this Site may be stored at servers, computers, or other media located in or outside the United States.

Third-party sources

We may obtain personal and non-personal information about you from third-party sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site. To the extent Catallia obtains information from third-party sources, Catallia takes reasonable measures to ensure the third parties lawfully obtained and provided the information to us. To the extent the third parties unlawfully obtained and/or provided the information to us despite our reasonable measures to ensure the third parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against Catallia.

Information collection technology (web beacons and cookies)

We may use various technologies to collect information from your computer about your activities on our Site. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third-parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site. This information may include your Internet Protocol (“IP”) address, your browser type, operating system, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to our Site. A cookie is data stored on your computer that tracks non-personal information about you. When using our Site, we may assign your computer one or more cookies that enable us to improve the quality of our Service and to personalize your experience. Cookies allow us to automatically collect information about your activity on our Site, such as the content you access while on our Site, the links you click, and other activity you conduct while using our Site. You may choose to modify your web browser’s setting to disable cookies or limit their use. If you choose to disable or limit cookies, you are still able to access our Site, but you may be unable to use all of the features on our Site. Additional information about cookies may be found at: www.microsoft.com/info/cookies.htm. Our Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Site. Such technology may also be contained in email messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of our Site, and the Services we provide.

Personal information about users under 18 years of age not collected

The Site is meant for adults and those who have reached the age of majority as defined by the laws of their domicile. This Site is not meant for individuals under the age of 18 or those defined by the laws of their domicile as minors. Nonetheless, this Privacy Policy is still designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies to Catallia. Accordingly, Catallia does not knowingly collect or retain any personal information about users under the age of 13. If we obtain actual knowledge that we collected or retained personal information about a child under the age of 13, that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under 13 years old, no such information is disclosed to third-parties.

Information others may collect

To enhance security and promote operational efficiency, the Site utilizes the resources of reputable hosting facilities that are controlled by third parties. Catallia is unable to provide any guarantees or warranties about these third parties’ retention or usage of your information. If you have further questions or concerns about this issue, please contact Catallia customer service.

Information use and sharing

Communications from Catallia

Unless you opt out of certain communication features, we may use your information to communicate with you, such as through email, newsletters, and telephone. You may opt out and/or unsubscribe to communications from Catallia at any time. See the Opt-Out Provisions and Updating Your Information section below for applicable contact information and directions.

Your information will not be sold

We will not sell any information you submit to us to any other third party without prior written notice to you and an opportunity to opt-out.

Legal process and investigation issues

From time to time, Catallia may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigate. Catallia reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, Catallia may raise or waive legal objections or rights. Catallia also reserves the right to disclose your information when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other action regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce our Site Terms of Service or other agreements or policies.

Policy applicable to California residents only

Catallia will not share any personal information about you with other companies to the extent prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law. California residents may, no more than once per calendar year, request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes. To be valid, requests must be submitted to us at support@catallia.com and have “California resident information request” written in the “subject” line of the email. Within thirty days of receiving this request, we will provide a list of the categories of personal information disclosed for direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties.

Links

Our Site contains various links to other websites, including through advertisements. Catallia disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on our website. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.

Opt-out provisions and updating your information

We value our users’ privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to our Site. You can opt-out by any of the following means: (1) Send a written request to: Catallia Mexican Foods, LLC, Customer Service, P. O. Box 2052, Eagan, MN 55076; or (2) Email support@catallia.com Your request will generally be responded to within 48 hours if your inquiry is via email, or thirty (30) days if your inquiry is via snail mail. Please note that changing your opt-out preference will only affect future activities or communications from us. In other words, if we already provided your information to a third party before you changed your opt-out preferences, you will need to contact the third party directly. To opt-out of communications from our third party business partners, if any, please contact them directly.

Information retention and security

Catallia may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you. Catallia takes reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.

Visitors outside the United States

This Privacy Policy is intended to cover collection of information on our Site from residents of the United States. The laws in other countries may or may not be as comprehensive as those in the United States. If you are a resident of another country or are visiting our Site from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Site, you acknowledge and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. If you are unwilling to accept these terms, then you agree that you will not use or access the Site or its services.

Privacy policy updates and revisions

This Privacy Policy may be updated from time to time. We reserve the right to modify the Policy at any time without notice, so please review the Policy frequently. When changes are made to this Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will also post notice of the changes on our Site and/or may notify you by sending an email to the email address you most recently provided us in your account. Your continued use of our Site or Services after we have posted any Privacy Policy changes indicates your agreement to the changes unless you notify us otherwise. If you wish to retain a copy of this privacy policy, you should print a copy for your records. From Internet Explorer, this can be accomplished by selecting file and then “print” from the dropdown menu.

Terms of privacy policy survive

To the extent any terms of this Privacy Policy are held invalid and/or unenforceable by a court of law or a competent jurisdiction, the remaining provisions of the Policy shall remain in full force and effect.

Limitations

Catallia is not a financial institution or other entity required by law to adopt or publish this or any other Privacy Policy. The adoption or publication of this Privacy Policy does not subject Catallia to any stricter duty in its collection, handling, storage and disclosure of nonpublic information than otherwise applies to Catallia under applicable law. No person or entity shall have any right or recourse against Catallia, its affiliates, agents, sponsors, or other related parties based on any alleged violation or noncompliance with this Privacy Policy by Catallia.